Job Title: People & Culture Lead (Female Preferred)

Company: Minerva Research Solution
Location: Karachi, Pakistan (On-site)
Working Hours: 02:00 PM – 10:00 PM
Reports To: Head of Operations / Senior HR
Job Type: Full-Time

About Minerva Research Solution

Minerva Research Solution is a clinical research company committed to driving excellence in healthcare innovation. As we scale and strengthen our organizational culture, we are seeking a female People & Culture Lead to lead employee relations, foster a culture of growth, and implement impactful learning programs aligned with our mission.

Role Overview

This role focuses on culture-building, employee well-being, grievance management, and capability development across teams. The ideal candidate brings both empathy and structure, has prior experience in regulated environments (preferably healthcare or life sciences), and can be a culture custodian across departments.

Key Responsibilities

🌟 Culture & Organizational Values

• Cultivate a high-trust, inclusive, and learning-oriented culture.

• Organize employee engagement initiatives tailored to clinical and support teams.

• Ensure company values are reflected in team behaviors, rituals, and recognition practices.

⚖️ Employee Relations & Grievance Handling

• Act as a confidential point of contact for all grievance-related matters.

• Resolve interpersonal or departmental issues with fairness, empathy, and discretion.

• Coach team leads and managers on positive communication and people-first conflict resolution.

📘 Learning & Development (L&D)

• Design and execute structured L&D programs based on role-specific needs (e.g., compliance, communication, leadership).

• Collaborate with QA and Ops teams to embed continuous learning into SOPs.

• Onboard external trainers or create in-house sessions to upskill both research and support staff.

📈 Talent Development & Training

• Assess training needs through TNA, feedback loops, and performance data.

• Introduce mentorship and growth planning strategies to improve team retention and productivity.

• Develop an internal training calendar and manage training effectiveness reporting.

Qualifications

• Bachelor’s or Master’s in HR, Organizational Psychology, or related field (Certification in L&D or OD is a plus).

• 4–8 years of progressive HR experience, ideally in a regulated or clinical environment.

• Strong interpersonal, facilitation, and communication skills.

• High emotional intelligence with a proven ability to manage sensitive situations.

• Familiarity with ISO compliance, audit-readiness, or regulated HR practices is a plus.

Benefits:

• Competitive salary and performance-based bonuses.
• Medical health insurance coverage.
• Employees Old-age benefits coverage.
• Professional learning and development support.
• Generous vacation and paid time off.
• Employee assistance programs for mental health.
• Company-sponsored events and team-building activities.
• Diverse, professional, and inclusive work environment.
• Opportunities for career growth.
• Cutting-edge technology and tools.
• Family-friendly policies, including parental leave.
• Commuter benefits or transportation assistance.
• Social responsibility and community involvement programs.

Note:

We are specifically encouraging female professionals to apply for this role as part of our gender inclusivity goals and to foster a safe, approachable, and empathetic grievance-handling environment for our diverse team.